As COVID-19 Unsettles Global Business, Here Are 5 Client Management Tips That Can Help You Save Money

With COVID-19 putting everyone on tenterhooks, the likelihood of burrowing deep into a shell is high. However, you need these tips to make the best of the situation.

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Businesses all over the world have taken hits from the current pandemic. From closing down completely to losing lots of customers, the effects vary depending on location, business size, and industry of operation.

On the other hand, some businesses seem to have the whole situation hacked; increasing their customer base, cementing the loyalty of existing customers and, overall, even doing far better than they were during the pandemic.

What differentiates the survivors from those who are going under? A big part of the answer has to do with client management.

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What You Need To Do

Client management is how a business interacts with customers to ensure they’re satisfied with their services, increase retention rate, and ultimately get references to new customers. Below are some client management tips for these uncertain times:

Stay in Touch: We understand that you’re struggling with other parts of your business and trying to hold things together. However, it is important that your customers don’t feel disconnected from you during this period. While it’s “just business”, don’t forget that your clients are still human and we all crave some sort of connection.

You don’t necessarily have to communicate every day, but a weekly newsletter may not be a bad idea. “Out of sight is out of mind” goes the saying, so seeing a mail with the name of your business keeps you in their mind and they will be less tempted to go shopping for options among your competitors.

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Resist the temptation to skimp on quality: This is important because almost everyone else is doing this and avoiding that trap will stand you out. With lower revenues, businesses are looking to cut costs by lowering quality while selling at the same price.

If you have to, you might even raise prices slightly, but if you communicate properly (check point 1 above), your customers will appreciate your commitment to quality and keep patronizing.

Pay extra attention to feedback: With lockdowns and working from home arrangements, people have more time on their hands and feedback about products and services will be on the increase.

Watch these closely to feel the pulse of your client base and tailor your services and products to fit their desires. A golden rule of client management is that the customers themselves are your best teachers. Listen closely enough and they’ll show you how to serve them.

Throw in as many freebies as you can afford: A marketing and customer service trick that’s as old as time, giving customers a bit more than they paid for is always a sure winner. Either it’s free delivery or some form of discount, your clientele will be grateful, and you know what that means; loyalty.

Think like a product manager: At the beginning of every week, you should ask yourself or your team “how can we make the experience better for our customers this week?” It may be as simple as adding a button to a mobile app interface or reducing payment and checkout to just one page. Consistent improvements show customers that you are committed to serving them better.

Managing clients effectively is a tough balancing act, but following these will not only save you from losses, but protect your bottomline.

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These Are The 4 Fastest Cryptocurrencies For Money Transfer Purposes

In today’s world, pace and reliability are highly valued. This explains the search for the fastest crypto for money transfer proposes. Read on…

Transfer times are one of the biggest issues when it comes to internet transactions, as they represent both how long until a transaction can be confirmed and the amount of time before the seller receives the money.

While one would assume digital transaction times would be instant, that’s actually never the case. Even for the fastest payment processors there are waiting times and, on occasion, even extra added times before the person receiving the payment actually gets the money as opposed to a transaction confirmation.

As it stands, cryptocurrencies in general aren’t quite an improvement over already existing systems, both for payments (Visa, Mastercard) or quick transactions (PayPal,) as they’re slower than those. Many blockchain transactions take minutes to process, with particularly congested networks reporting wait times of several hours.

However, not all cryptocurrencies suffer from this. There are several currencies that have been created specifically to solve the transaction time problem. They may not be the biggest ones in the market (not Bitcoin – sorry!) but they’re still great options if you’re looking for speed, particularly as an alternative to costly, slow wire transfers.

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Out of all large cryptocurrencies, Ripple boasts the fastest transaction speed – a speed that, as it turns out, is second only to that of credit card providers. The drawback is that Ripple works mainly with institutions, particularly banking. Still, its speed, low cost, and ease of use is primed to replace wire transfers as more and more banks adopt the cryptocurrency.


Not as big as Ripple, but openly available, EOS boasts an absurdly fast transaction speed – which is currently claimed to be above 50,000 TPS.

While these claims are difficult to confirm since the network’s load is nowhere near that much (even large, worldwide payment processors like VISA rarely surpass 2000 TPS,) EOS’s speed is easily the top among cryptocurrencies even if its adoption rate isn’t the biggest around.


Originally launched as Antshares, NEO is another not-so-big, yet not tiny cryptocurrency focused on tackling the blockchain scalability problem.

As many modern blockchains, NEO runs on a proof-of-stake consensus mechanism that allows it to authenticate transactions much faster and at a fraction of the price when compared to the old proof-of-work (ie, mining) mechanism.

NEO claims to be able to handle over 10,000 transactions per second, although as with EOS said claims are yet to be proven as the network has never reached such high levels of congestion. However, it is known that the backend is solid – so at least in paper these claims are thought to be true.

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Bitcoin Cash

Because even when we said Bitcoin wouldn’t be here (and it isn’t,) this little offshoot warrants mentioning.

Bitcoin Cash is one of many Bitcoin forks launched with the intention of addressing some of Bitcoin’s design problems, chiefly the scalability one. In Bitcoin Cash’s case, it uses a larger block size than Bitcoin, meaning that each batch of transaction authentications contains more transactions without requiring much extra work.

This move has its detractors, particularly among security proponents who believe this makes the blockchain less secure, although so far it has never seen any hacks as a result of the change.

That said, while Bitcoin Cash is much faster than Bitcoin, it’s still extremely slow since Bitcoin’s reliance on proof-of-work algorithms make quick processing of transactions almost impossible without resorting to external networks. While other fast blockchains boast thousands of transactions per second, Bitcoin Cash currently sits at a theoretical maximum of about 116 TPS – a notably smaller limit than that of other currencies.


Cryptocurrencies are used for a number of purposes and as a money transfer vehicle, they fulfill a gaping need across the globe.

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Investing in Tough Times: 3 Lessons You Can Use for Stock Picks

In times of great peril on the earth, people embrace doomsday scenarios and let go of rationality. In these days of rage, here are tips you can use for stock picks.

Tough times are always accompanied with a hit in stock prices the world over, and the reason is that many investors tend to get uncomfortable and sell off their shares. Recession is a prolonged period of significant decline in economic activity.

However, if people can learn to forego fear and learn how to invest properly, it could turn out to be a great opportunity for high returns. Before you rush into investing your hard earned money vaunted finance experts are all for it, you should consider the following for your stock picks:

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1. Investing in High-Quality Stocks

Investing in high-value company stocks is one of the relatively safest things to do in tough times. Many of these companies have long business histories of strong balance sheets, which enable them to survive a prolonged period of weakness in the market.

Though many of them have also dropped in value, it is noteworthy that their decline isn’t a result of poor management but an unfortunate world catastrophe. When things return to normalcy, most will bounce back, and you’ll be a big winner if you have made long-term investments in these companies.

Some of such high-quality stocks are:


Medical services are always required irrespective of the economic condition, and investing in pharmaceuticals and medically related firms is one of the safest means of minimizing risks and ensuring high returns.

As the coronavirus halts the global markets and people are forced to stay at home and self-isolate, companies that produce home medical equipment like Adapt Health Corp are benefiting from the effects of the coronavirus pandemic.

Tech Companies

Over the years, tech companies have also proven to be resilient in tough times. For example, Microsoft stocks fell by 5.4% in February, this created a very rare opportunity to obtain such high-value stock at that cheap price. Next-generation technology growth catalyst companies like Intel are also a nice place to invest for unbelievable maximum returns.

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2. Non-Cyclical Stocks

These are defensive stocks that are not affected by a decline in economic growth. These stocks are from companies who produce and distribute essential goods and services needed daily, including staple foods; utilities, such as power, water, gas; and waste management.

Unlike cyclical stocks, these stocks do not have any direct correlation to the economy, and that’s why they are resistant to the effects of unstable markets. A good example of such stock is Walmart, which has recorded an ever-increasing high value despite the coronavirus outbreak.

3. Diversification

Learning how to diversify is very crucial when it comes to investing in tough times. It would be unwise to put all your eggs in one basket, and that’s why every smart investor spreads their investment over a range of investment vehicles.

It is even wiser if you spread your investments over different sectors. Many smart investors have used this management strategy that combines different investments in a single portfolio. It is aimed at yielding a higher return while minimizing risks.

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Are Hedge Funds Safe in Unstable Times? Here Are A Few Tips You Can Use

Hedge Funds tend to outperform individual stocks as a result of their diversification. There is a bit more you should know as you read on..

Nobody would have accurately predicted that a pandemic would come to change the course of activities all over the world, but smart investors are always prepared for such a time as this. Do you also want to take advantage of this COVID-19 outbreak to invest in hedge funds?

I know you feel unsafe and insecure about investing this period, and it’s perfectly normal to feel that way, mainly because stocks – even of bigger corporations – are generally depreciating, oil prices have reduced, gold is hitting rock bottom, and many more unfortunate economic events are happening.

Notwithstanding, is it safe for you to invest in hedge funds in this unstable period? I am going to share some of the properties of hedge funds with you in the following paragraphs so you can decide if investing in hedge funds is right for you this period.

1. Diversification

Hedge funds offer an array of investments such as long or short, tactical trading, events-driven or emerging markets, and managers take advantage of diversified investments to earn the highest return for the least risk.

Hedge funds focus on specific risks to reduce its risk exposure, by a large percentage, to the general market movements. This technique works because these investments react differently to the same economic event. So, hedge funds generally outperform equities with much lower volatility even in unstable times.

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2. Long or Short Selling of Hedge Funds

This is a killer strategy that most hedge fund managers use; it involves buying and selling stocks that are undervalued. Managers target shares that are about to hit rock bottom, and they borrow it. Then they make a gross profit by selling out the borrowed shares and buying it back when it falls.

However, there are risks associated with this if the market conditions do not go as planned. It may lead to a situation called a ‘short squeeze.’ Long term selling, on the other hand, involves buying undervalued stocks with the hope that it will appreciate with time, and then sell it when it does.

3. Transparency

Hedge funds are not regulated by the Securities and Exchange Commission, but the Dodd-Frank Wall Street Reform and Consumer Protection Act passed in 2010 requires them to be transparent. The transparency, however, does not include disclosing where investments are made.

4. Loss Reduction

Most hedge funds have highly financially intelligent workers, who do not only employ aggressive investment strategies to maximize returns as well as reduce risks but are also very good in financial management to be factual. They provide investors with the best information there is and also use selective strategies that they believe will add to the bottom-line.

5. Risks and Returns

According to the Securities and Exchange Commissions, hedge funds managers in a bid to maximize returns often engage in many risks. If things do not turn out as planned, it may lead to a bottom-out in returns. Also, the lack of a regulating body makes hedge funds prone to the risk of fraud.

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Are Hedge Funds Worth It this Period? Final Words

Hedge funds are low-risk investment vehicles, which are not entirely dependent on the situation of the general economy, mainly because of how it is run. So, it is worth trying; however, losses can be incurred like every other investment vehicle.

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What You Need to Know About Samsung Blockchain

Blockchain has gained some grounds in the last two years, and the big tech companies have moved in. Here is what Samsung is up to with its initiative.

Blockchain is a life-changing technology and it’s been making its way into many sectors of the world such as in business, communication, agriculture, supply chain management, health, and lots more. However, did you ever imagine that leading tech companies like Samsung will also implement blockchain in their devices?

The creation of the Samsung blockchain is a huge development, and there are lots of benefits attached to this development. Though the tech gadgets company stated that they built a blockchain because they are in support of decentralized services, there’s so much to learn about the Samsung blockchain. In this article, you’d find brief but concise facts that you need to know about the Samsung blockchain.

Blockchain and Tech Gadget Companies

Many tech giants have been silently developing and announcing their plans for deploying the blockchain technology in their products. Apple, for example, has reportedly claimed to be following cryptocurrency and the blockchain technology as a whole, tipping it as a sector with massive potentials in the future.

Apple has also been building protocols and has even launched the iPhone CryptoKit. Other tech companies like LG has also declared that they have completed their research on the blockchain ecosystem; so, the blockchain tech will soon find a strong footing in the tech gadgets industry.

More About the Samsung Blockchain Ecosystem

Samsung has equipped its flagship smartphones with decentralized applications and blockchain service providers. Although it is still in its early phase and is only compatible with flagship models like Samsung Galaxy S10, Samsung Note 10, Note 10+, and some other variations of the S10-series.

The company’s intent was stated along with the release detailing the fact that they are in full support of a decentralized system, which is secure, transparent, and with proper detailing of transactions among multiple registers of all computers involved in the block.

Samsung launched its pioneer blockchain flagship, the Galaxy Note 10 variant, known as the KatlynPhone, which has the same features as the regular Galaxy Note 10 but with tweaks to include software containing decentralized applications and a cryptocurrency wallet. That much for smartphones.

The testing phase has been underway since early 2019 with significant improvements in the DApps created with the inclusion of new apps for each stage of the test. Though the company claims to have just begun to scratch the surface of the blockchain ecosystem, they have made a huge statement of commitment with the release of their second blockchain phone.

The company’s team has started to create systems to store private keys for Stablecoins, Enjin Coin, Ethereum, Binance Coin, and, more recently, Bitcoin. The company has also been pushing for intricate variations of the blockchain, which will aid the development of cutting-edge technology for storing cryptocurrency and building decentralized applications (DApps).

Samsung has also announced that moving forward, it will expand the range of models that the blockchain technology is compatible with. In the company’s own words, “DApp browser is a tool for developers to set things in motion and for allowing web-based blockchain applications to work on mobile phones.


Safe to say that blockchain is the future of tech. With Samsung making inroads in this sector, we are likely to see more innovations show up in the days ahead.